Privacy Policy

Overview

palmejendomme.com ("we", "us", or "our") respects your privacy and is committed to protecting personal data in accordance with applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what information we may collect when you visit our website, how we use it, the legal bases for processing, how long we retain data, and the rights available to you.

This policy applies to visitors who browse palmejendomme.com and to individuals who contact us by email. It does not apply to third-party gambling operators or support organisations linked from our pages; those entities process data under their own privacy policies once you leave our Site.

Data controller

The data controller responsible for personal data processed through palmejendomme.com is the operator of the Site. For privacy-related enquiries, including requests to exercise your rights, contact info@palmejendomme.com.

Information we collect

We may collect and process the following categories of information when you use the Site:

Technical and usage data: browser type and version, operating system, device type, screen resolution, language settings, referring URL, pages viewed, time and date of access, and approximate geographic location derived from IP address. This data is typically collected automatically through server logs and essential cookies or similar technologies needed for basic operation.

Preference data stored locally: your age-verification confirmation and cookie consent choice may be stored in your browser's local storage so you are not prompted on every visit. These values are not transmitted to our servers unless our hosting infrastructure logs associated requests in standard web server logs.

Communication data: if you email us, we process your email address, message content, and any information you choose to include in your correspondence solely to respond to your enquiry and maintain a record of communications where reasonably necessary.

We do not require you to create an account to browse the Site, and we do not intentionally collect special category data such as health information unless you voluntarily include it in an email to us.

How we use your information

We use personal data for the following purposes: operating, maintaining, and securing the Site; remembering your cookie and age-gate preferences; analysing aggregated traffic patterns to improve content and performance; responding to enquiries; complying with legal obligations; and establishing, exercising, or defending legal claims where necessary.

We do not sell your personal information to third parties. We do not use your data for automated decision-making that produces legal or similarly significant effects.

Legal bases for processing

Under UK GDPR, we rely on one or more of the following legal bases depending on the activity: consent (for example, where you accept or decline non-essential cookies via our banner); legitimate interests (operating an informational website, ensuring security, and improving user experience, balanced against your rights); and legal obligation (where we must retain or disclose information to comply with law).

You may withdraw consent for cookie-related processing at any time by clearing site data in your browser or adjusting cookie settings, though some features may not function as intended afterward.

Cookies and similar technologies

We use a minimal set of cookies and browser storage for essential functionality. For detailed information about cookie types, purposes, and how to manage them, please see our Cookie Policy.

Third-party links and affiliates

Our pages contain links to independent gambling operators, regulators, and safer-gambling charities. When you click an outbound link, you leave palmejendomme.com and become subject to the third party's privacy practices. Affiliate links may allow operators or networks to recognise that you arrived from our Site; we do not control how those parties process your data after you land on their websites.

Data sharing and processors

We may share limited technical data with hosting providers, content delivery networks, security services, and email providers who process data on our behalf under contractual obligations consistent with data protection law. We may also disclose information where required by law, court order, or regulatory authority, or where necessary to protect the rights, property, or safety of users or the public.

International transfers

Where service providers process data outside the United Kingdom, we take appropriate safeguards such as adequacy regulations, standard contractual clauses, or equivalent mechanisms recognised under UK data protection law to ensure an adequate level of protection.

Data retention

We retain server logs and related technical records only for as long as necessary for security, troubleshooting, and legal compliance, typically for a limited rolling period unless a longer retention period is required to investigate an incident or satisfy a legal hold. Email correspondence is retained for as long as needed to resolve your enquiry and for a reasonable period thereafter for record-keeping.

Preference data stored in your browser remains until you clear it or until it expires according to your browser settings.

Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

Your rights

Depending on applicable law, you may have the right to: request access to personal data we hold about you; request correction of inaccurate data; request erasure in certain circumstances; restrict or object to processing; request data portability where processing is based on consent or contract and carried out by automated means; and lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom if you believe your rights have been infringed.

To exercise these rights, contact info@palmejendomme.com. We may need to verify your identity before responding. We aim to reply within one month, subject to permitted extensions for complex requests.

Children

The Site is not directed at anyone under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate steps.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Material changes will be posted on this page. We encourage you to review this policy periodically.